GENERAL INFORMATION

1. What are the club's operating hours?

Our operating hours vary by night and event. Please check our website or contact us for the most up-to-date information on our hours of operation.

2. Is there parking available at the club?

Yes, we offer valet parking for our guests. There are also nearby parking lots available.

3. Is there a smoking area available?
 
Yes, we have designated smoking areas within the club.

4. Can I bring my own bottle to the club?

No, outside bottles and beverages are not allowed. All bottles must be purchased through our bottle service.

5. Can I leave and re-enter the club?

Re-entry policies vary depending on the event and club policies. Please check with the staff upon arrival for specific re-entry information.

6. How can I join the guest list for an event?

You can join the guest list for specific events by signing up on our website or by contacting our reservations team.

RESERVATION ESSENTIALS

7. How do I make a reservation?

We recommend booking online through our website www.LOV3Htx.com or by contacting our reservations team via phone (346) 833-6892

8. What time should I arrive for my reservation?

It's recommended to arrive at least 15 minutes before your reservation time to ensure a smooth entry.

9. How does seating duration limits work?

Seating duration for reservations are set during booking to accommodate peak periods. While we try to extend seat times, when possible, we may need to relocate parties during busy times. However, guests are not required to leave the venue if their seating time ends. They are welcome to stay and enjoy other areas of the venue.

10. Can I extend my table reservation?

Extensions may be possible depending on availability. Please speak with your hostess to arrange this.

RESERVATION SERVICE & REQUIREMENTS

11. What is included with my bottle service reservation?

Bottle service includes a reserved table for the evening, a selection of bottles, mixers, a dedicated server, and VIP entry. Wristbands are provided and limited to the number of guests the table accommodates. Additional wristbands are available for purchase.
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12. Do you offer shisha with bottle service?

Shisha is available upon request. Please confirm its availability when making your reservation.

13. How does the minimum spend work?  

The minimum spend refers to the amount you are required to spend on bottles and mixers during your reservation. For example, if the minimum spend is $1,000, this amount must be allocated to bottles and mixers only. Food, hookah, and other beverages do not count toward the minimum spend requirement.

14. Is gratuity included in the bottle service?

Yes, gratuity and taxes are typically included in the cost of the bottle service.

15. What happens if I don't meet the minimum spend?

If the minimum spend is not met, the remaining balance will be charged as a fee.

16. Are there any additional fees I should be aware of?

The minimum spend covers your bottles and services, but additional purchases and gratuity may apply. All applicable taxes and service charges will be included in your final bill.

17. What forms of payment are accepted?

We accept all major credit cards and cash payments.

18. Do you offer any discounts for early bookings or special promotions?

Occasionally, we offer special promotions and discounts for early bookings. Check our website or contact our reservations team for current offers.

‍RESERVATION ADD ONS

19. Can I pre-order specific bottles?

Yes, pre-ordering is available and recommended to ensure your preferred selection is in stock.

‍20. Can I customize my bottle selection?

Yes, you can choose from a variety of bottles available on our menu. Custom packages and upgrades can also be arranged in advance during booking.

21. Can I request a specific table location in the club?

Table locations are subject to availability. While we will do our best to accommodate your preferences, specific table assignments cannot be guaranteed.

22. Do you offer any special packages for birthdays or celebrations?

Yes, we offer customizable packages for special occasions. Guests can select birthday upgrades online to access birthday party specials. Contact our reservations team for more details.

23. What if I have a special request or need for my booking?

We strive to accommodate all special requests. Please inform our reservations team of any specific needs or preferences when making your booking.

24. Can I modify my reservation after it has been made?

Yes, you can modify your reservation up to 48 hours in advance using the booking link provided in your confirmation email. For any changes made less than 48 hours before your reservation, please call or text our reservations team directly to discuss your options.
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25. Can I order additional bottles during the night?

Yes, you can order additional bottles and mixers throughout the night.

VIP BOOKING DETAILS

26. Are there any additional perks with VIP reservations?

VIP reservations include expedited entry, a dedicated service team and a secure area monitored by security staff.

27. Is there a waitlist if VIP tables are fully booked?

Yes, we do maintain a waitlist. If your preferred table is not available, we will notify you if there is a cancellation or if a table becomes available.

28. Is a deposit required for booking a VIP table?  

Yes, a deposit is required to secure dinner reservations for parties of 7 or more. This deposit will be applied to your final check. For late-night reservations, a section fee is required; however, section fees are not applied toward bottle service minimums. Please note that deposits and section fees are non-refundable, non-transferable, and cannot be used for a future reservation if you need to cancel.

29. What is the spend minimum required for a VIP Table Booking?

The minimum spend varies depending on the night, event, and table location. It typically ranges from $500 to $2,000.

30. Is there a limit to the number of guests per VIP table?

Each table has a maximum guest limit. Larger groups may need to book multiple tables. If parties exceed maximum limits, seating may not be available for all guests.

31. Are there any age restrictions for VIP table bookings?

We are a 21+ environment. All guests must be at least 21 years to enter at all times.

32. What is the dress code for VIP areas?

The dress code is fashionable and upscale.

33. What is the cancellation policy for VIP table bookings?

For Dinner & Brunch reservations, we kindly request that cancellations be made at least 24 hours in advance. Cancellations made less than 24 hours prior to your reservation, or no-shows, will incur a non-refundable cancellation fee of $25 per person.

For Large Party reservations during dinner or brunch hours, cancellations must also be made at least 24 hours in advance. Please note that deposits are non-refundable, non-transferable, and cannot be applied to a future reservation.

For Late-Night reservations, cancellations must be made at least 24 hours in advance. The section fee is non-refundable, non-transferable, and cannot be used for future bookings.
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34. What is the policy for no-shows?

If you do not show up for your reservation, you will be charged a $25 per person non-refundable cancellation fee. For both large party and late-night reservations, no-shows will result in the forfeiture of the deposit or section fee.

PRIVATE EVENTS

35. Can I make a reservation for a large party or corporate event?

Yes, LOV3 Houston can accommodate large parties and corporate events. Please contact our event planning team for more details and to make arrangements.